The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Privacy Policy
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We respect your privacy. bonbon babeez does not sell or distribute customer contact information unless otherwise required as a matter of law.
- International
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Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. bonbon babeez is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
- Return Policy
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Easy Returns
We take great pride in our products, and hope you are delighted with your purchase or gift from bonbon babeez. If for any reason you aren't completely satisfied, we make it easy to get exactly what you want.
All returns may be made via mail. Non-sale merchandise in new or unused condition may be returned with your packing slip up to 30 days from the purchase date for a full refund or for store credit (less shipping costs and surcharges). Non-sale merchandise in new or unused condition returned without a packing slip or after 30 days from the date of purchase shall be exchanged for store credit only (less shipping costs and surcharges). Any available store credits will be issued at the then lowest selling price and shall be in the form of a bonbon babeez gift card that will be mailed to the address provided. All gift returns may be for store credit only; no cash refunds are available. Store credits may be used at www.bonbonbabeez.com.
Please note that a 20% restocking fee will be applied against all new and unused gear merchandise returned in an opened or missing box. All sale purchases are final; no refunds or store credits available.
For mail-in returns:
1. Repack the item in its original box.
2. Write "return" at the bottom of the duplicate packing slip provided in your shipment and include it with the
items you are returning.
3. Consider insuring your package in case it is lost or damaged in transit. bonbon babeez cannot be responsible for
items that do not arrive at BC.
4. Mail your return with the appropriate postage to:
BC
Attn: bonbon babeez returns
3721 Morton
Brookfield, Illinois 60513
If you no longer have your packing slip, please e-mail us to obtain your order number. All messages, whether by phone or e-mail, will be returned within two business days. A packing slip or order number must be included in your return.